Team-Based care on Vancouver’s North Shore

Dr. Finola Lynch and Dr. Michael Clements of North Star Medical are key members of the North Shore Primary Care Network (NSPCN). They are deeply involved in transforming healthcare for residents of North Vancouver, West Vancouver, and Bowen Island through a team-based approach that prioritizes comprehensive, coordinated care.

Embracing a Team-Based approach

This new model, part of a province-wide initiative by the BC Ministry of Health, focuses on team-based care to provide more comprehensive and coordinated health services. Dr. Lynch and Dr. Clements emphasize the importance of collaboration among healthcare professionals to improve patient care.

“The team-based approach allows us to bring together a diverse range of healthcare professionals—from clinical pharmacists and registered nurses to mental health clinicians and nurse practitioners—to address the unique needs of each patient,” explains Dr. Clements.

“This means that patients don’t just see a doctor for every health issue—they have access to a range of expertise, depending on their needs.”

Benefits for Patients and health providers

According to Dr. Clements, this shift from a doctor-centric model to a team-based approach allows for more holistic patient care.

“In a traditional setting, patients often have to navigate the healthcare system on their own, which can be inefficient and slow,” he says.

“But with a team-based approach, patients receive a more streamlined experience. They might see a mental health professional for anxiety or a dietitian for managing diabetes, all within the same network.”

Both doctors believe that having a cohesive team makes a significant difference, especially for patients with complex conditions.

“Having a range of professionals involved means that we can provide more tailored care,” adds Dr. Lynch.

“It’s not just about treating illnesses—it’s about improving overall health outcomes and patient satisfaction.”

Improving Efficiency and Access

The NSPCN aims to reduce existing silos and ensure that information flows smoothly between providers.

“In our current system, there are often gaps in communication between healthcare professionals,” says Dr. Clements. “By working together, information is shared and patients receive continuous, coordinated treatments.”

Dr. Lynch also highlights the improved access to preventive care under this model.

“We’re not just focused on treating illnesses; we’re also prioritizing prevention by ensuring that residents have regular access to healthcare providers. This should reduce preventable conditions and support better long-term health for everyone in our North Shore community.”

Looking ahead

As part of the NSPCN, Dr. Lynch and Dr. Clements are committed to building a more integrated, efficient, and patient-centered healthcare experience for North Shore residents. They encourage patients to explore the resources available through the network, including finding a primary care provider, accessing health-related events, and learning more about preventive health.

With ongoing developments and expanding services, both doctors are optimistic about the future of healthcare on the North Shore.

“As the NSPCN grows, we’ll continue to adapt and meet the evolving needs of our community,” Dr. Lynch concludes.